Tom's of Maine Sucks Customer Reviews and Feedback

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Tom's of Maine is a brand name and manufacturing company of personal care products with only natural ingredients and a majority-owned subsidiary of Colgate-Palmolive since 2006. The company's products are intentionally made without ingredients that are chemically derived, environmentally damaging, or are tested on animals. While most of its products are vegan, some contain propolis and/or beeswax sourced from bees. The company was founded in 1970 by Tom and Kate Chappell in Maine, United States.


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Former Employee - Marketing Manager says

"- No longer independent. Most big decisions made by Colgate - Colgate uses as training ground , leaders are very inexperienced - No opportunities for advancement unless you will relocate - Layoffs are increasingly common"

Former Employee - Anonymous Employee says

"Leadership is poor, it feels like a training ground for Colgate. Resources are so limited that is a constant source of frustration and leadership does not advocate for Tom's employees. Pay is ok if you don't ever want a real raise and are ok with bonuses being unachievable."

Current Employee - Anonymous Employee says

"Lack of communication; occasional overtime is every other day this includes Saturday"

Warehouse Worker (Former Employee) says

"it was not all that good there the people are all negitive there and poor managment all there mashians are always down and your allways standing around doing nothing for hours at a time while the people try fix them and they make you stay and most time they never get them up an running that day so you stand around getting paid to do nothing"

Temp Worker (Current Employee) says

"Tom's of Maine is owned by Colgate and so has to follow the corporate rules, including hiring temp workers as to avoid paying for benefits and proper pay."

Production Worker (Former Employee) says

"Place suffers from poor attitude of veteran employees in production and that is just for starters! Get rid of the cancer. Saw over 10 temps leave in 2 months. Glad they saw the light. Had a situation where I was stuck for over 3 hours at a station. Fellow worker spotted me to get a drink. Get to water bubbler. Out of cups! 90 degrees plus in there.Unbelievable! Supervisors out to lunch! The digital clock on the wall representing units produced was above all. Product before people. Run! Smoothies and fancy break rooms don't cut it. Compounded by a plant manager who will not recognize a Good morning or a Good afternoon when you walk by him. Let alone recognize a 30 year staff member with a lame round of applause followed by a PowerPoint presentation. Where's the cake! Who cares about the numbers......let's celebrate that 30 year guy. Pathetic! Don't bellyache about your labor challenges, they all just walked....Flexible SchedulingToo many!"

Make area (Former Employee) says

"This is a growing company that can not find adequate employees to do the very physical and mentally demanding job. Most of the work load falls on the handfull of employees that do 90 percent of the work. There isot of conflict with crews that do not mesh well toghter and very poor management that knows how to settle it. It's a very production driven numbers game that conflicts with the quality end of it. Paperwork and demands change on a daily basis. All this with the stress of no family life. This company has been working a 6 day work week for 15 months straight with always the promise it will end soon. Good luck to anyone who attempts this you will need itPay not bad, but extreme work loadVery bad management. No personal life"

Make Technician (Current Employee) says

"STAY AWAY! Equipment is mickey-moused and doesn't work well. Been over-ordering supplies for months and the warehouse is above 175% capacity which means stuff is stuck everywhere including in the way of any work going on. Management is inept at best. Proven cancers in the workforce are left in place to make false accusations and cause more problems. They say "Manage with Respect" but that is not something that is practiced here. They lie to you during the interview and then once you're there a few months,you watch the good people and good workers leave due to the incompetence and toxic work environment. Don't come here."

Maintenance Technician (Former Employee) says

"Poorly ran comapny mechanics where ran left and right 2nd shift mechanic would find them selfs working 3rd also so working doubles often very toxic environment lot people would be forced to stay over and if you just left it would be shunned long story short pay was very decent for a mechanic but you worked ur but for it and it was a toxic in environment some days where good mostly where badGreat pay great mechanic friendsToxic environment long hours drama"

Temporary Employee (Former Employee) says

"If you wish to see my review on this workplace. I have posted one that is essentially a review for Tom's also. As my work for Tom's was through a staffing agency. Short and simple however. Terrible. Incompetent management and workers for the majority. Most of the management were basically kids. They would argue on the work floor. They would be sorely unprepared. Often times they relied on their workers to know their job for them. One of the supervisors would actually start crying because the machines weren't working and she would often disappear for great lengths of time. Another would be angry the entire time of work and be unpleasant to be around as a whole."

Production Laborer (Former Employee) says

"1 hour meeting go to station,lots of down time a lot of people standing around. learned what not to good people its the full time employees think we are there to serve them,and they get all the benefits, if they do not like u they get rid of you. people do not care if product is wrong make u feel like u have to stay longer than tenh ours,or they make you feel like u have to. all the down time was the hardest part of the job, 12 an hour was the best part.hard working fast pacedtoo much drama"

Make Tech (Former Employee) says

"The pay is really good and the benefits they advertise are great but they don't tell you how to get most of them. The work is fairly easy to catch on to, just have to be quick on your feet and pay close attention to everything you do. I loved the pay but be prepared to never satisfy management. The people in management are great people, just no one has any idea of how long everything should take which makes things tough when you're giving it all you got and they're still wondering why you're not further ahead. Honestly wish that I was on first shift. If I were then I probably would have stayed. No matter how good of a person you are, no matter how hard you try, some of the people there are just plain rotten. Great pay though.Great pay, good benefits, company lunches, good break system.Management, lack of teamwork."

Machine Operator, Production Line Coordinator (Former Employee) says

"It is a factory so you have to deal with factory drama on a daily basis."

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